Please see below for our return and refund policy.
① Returns will only be accepted if you contact us within 7 days of receiving the product.
② Returns are only accepted if the product is unopened, unused, and not dirty or damaged.
③ Please note that if you return the product for your own reasons, you will be responsible for the return shipping costs.
④ If the product is defective or damaged, we will return it, refund or exchange it at our expense.
*Due to the nature of one-of-a-kind and made-to-order items, we may not be able to accept returns or refunds.
*Please note that we cannot accept returns or refunds due to customer convenience (such as differences in color or texture).
About refund methods
・If your return is approved, the refund will be made according to the payment method. ・If you paid by credit card, the refund will be made through your card company. ・If you paid by bank transfer, the bank transfer fee will be borne by the customer.
